All systems are operational

About This Site

Systems and Network Status

Infrastructure

Email

Telephony

Services

Hub-Centres

In-Houses

Past Incidents

19th October 2026

Genesys Cloud Genesys Cloud | No Incoming and Outgoing calls

Genesys Cloud experienced a service disruption impacting all TTS inbound numbers, with no incoming calls received. Outbound calling was also unavailable to agents for the duration of the outage.